Tag: returns | Rose Optometrists
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Returns policy for our Online shop

If you need to return product from our online store, simply give us a call on 078473195 and we can work out the most painless way to make this happen. We really value your custom.

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase. You can return your product for store creditdifferent product, or a refund to the original payment method.

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original product packaging
  • Returned items must have no visible signs of wear or use

 

To initiate a return simply follow the steps below:

  1. Reply to your order confirmation email to request which products you would like to return
  2. Print the prepaid return shipping label that you will receive by email
  3. Send all items back to us using the label provided